12 Month Warranty & Returns
We want you to be sleeping comfortably for years to come and so we offer a 12 month warranty for all our products, alongside your Australian consumer law. This warranty covers any workmanship or material faults and does not cover unreasonable use or neglect, normal wear and tear or if you just change your mind.
Additionally there is a 14 day change of mind policy to help you get to know your sheets and to make sure the colour and pattern and feel of the fabric is right for you. Pop the sheets on the bed and get a sense of the fit, feel and colour. Just don't sleep on them or wash them if you think you would like to return them within the 14 day period.
Please email firstname.lastname@example.org for all guarantee or return enquiries.
Free Australian shipping for orders over $250, or $9.50 for all other Australian deliveries. International orders are charged a flat rate of $55 (any taxes or duties for shipments into the destination country are the responsibility of customer.
Orders are shipped out within 2 business days using Australia Post or our preferred courier supplier. Orders made during the end of season sale may take up to 5 days to ship. If you have delivery instructions such as 'leave at front door' please include them in the Notes to Seller. Delivery time within Australia is 2-10 days depending on location. Our complete shipping terms and conditions can be read here.